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Outsourcing 2.0 and How it Impacts You In this new Outsourcing 2.0 White Paper, Frank Casale, founder and CEO of The Outsourcing Institute, provides groundbreaking research about the next generation of outsourcing. According to Casale, the key drivers leading to Outsourcing 2.0 include: Universal pain in all dimensions of outsourcing Changes in who is outsourcing and how it's done Evolution of Web 2.0 and the impact it's having on communication, collaboration and knowledge sharing   Get Free Technology Downloads Now!